AVIA6120

Crew Resource Management

10 Units

Promotes a deep understanding of the content of typical Crew Resource Management (CRM) courses by exploring the scientific research in key concept areas, including communication, leadership, decision making, situational awareness and conflict resolution. Issues in CRM program development, implementation, evaluation and regulation are addressed and students are provided with the theoretical knowledge base to facilitate design and evaluation of CRM programs.

Faculty Faculty of Science and Information Technology
School School of Psychology
Availability Trimester 2 - 2015 (WebLearn GradSchool)
Learning Outcomes

On successful completion of this course, students will be able to:

  1. Demonstrate a sound knowledge of key concepts in group behavior including: I group processes ii communication iii leadership iv group decision making v situational awareness vi attitudes and motivation vii conflict resolution
  2. Describe methods used in the development of CRM courses for specific organizations
  3. Demonstrate an understanding of the cross cultural implications in CRM training.
  4. Discuss the major issues and influences in the implementation of CRM programs
  5. Describe methods of program evaluation.
  6. Demonstrate an understanding of the political and economic implications of CRM program regulation.
  7. Develop an ability to critically review research papers in the field
  8. Identify and locate information relevant to topic areas
  9. Participate in electronic communication
  10. Demonstrate ability to communicate ideas in written form.
  11. Demonstrate ability to manage time effectively to complete tasks.
Content

The course examines issues in CRM program development, implementation, evaluation and regulation. Students are provided with the theoretical knowledge base to facilitate design and evaluation of CRM programs. It also promotes a deep understanding of the content of typical Crew Resource Management (CRM) courses by exploring the scientific research in key concept areas, including communication, leadership, decision making, situational awareness and conflict resolution.

Assumed Knowledge It is expected that the majority of students would hold a CPL, ATPL, LAME or ATS license, and has significant industry experience and/or has completed an appropriate undergraduate degree or equivalent.
Assessment Items
  • Written Assignment: Discussion 1
  • Report: Discussion 2: group report
  • Written Assignment: Discussion 3
  • Essay: Essay 1
  • Essay: Essay 2
  • Journal: Reflective Journal
Contact Hours
  • Forum: for 2 hour(s) per Week for Full Term
  • Self-Directed Learning: for 2 hour(s) per Week for Full Term (Students will also participate in BlackBoard-based discussions.)
Timetable 2015 Course Timetables for AVIA6120

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