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GEBU6040

Knowledge Management

10 Units

Knowledge management is a relatively new field of study. It is trans-disciplinary in nature and encompasses organisational behaviour and memory, human resource management, social network theory, innovation and information systems. This course takes a "whole of organisation" approach, with an emphasis on the structural and human resource arrangements that support and maximize value creation and knowledge transfer. This course assesses how knowledge management has become a focus for modern organisations and topics covered will largely be driven by current developments within knowledge management. It looks at the structural and cultural elements that support knowledge-focused organisations; examines the rising importance of organisational 'communities of practice'; looks at the role of information technology (in particular collaborative tools) and content management; explores the human resource management implications of implementing knowledge management in an organisation and gives an overview of the processes of accounting for knowledge within organisations.

Faculty Faculty of Science and Information Technology
School School of Design, Communication and Information Technology
Availability
Objectives

On successful completion of this course, students will be able to:

  1. Demonstrate an understanding of the wide range of tools, techniques and strategies that can be applied in knowledge-focused organisations.

  2. Describe the informal arrangements (including organisational culture, and the use of communities of practice, the establishment of trust) for a given organisation or organisational type that maximizes knowledge management practice within that organisation.

  3. Select and justify appropriate knowledge management activities and strategies for creating, sharing and using knowledge within specific organisational contexts.

  4. Identify and describe the appropriate information technologies that might be employed to enable knowledge management.

  5. Identify and describe the conditions for maximising creativity within organisations.

  6. Demonstrate an understanding of the value creation chain from knowledge to innovation to intellectual capital.

Content

This course aims to ensure that students who pass this course can :

  • Describe or devise appropriate structural arrangements for a given organisation or organisational type that maximizes knowledge management practices.

  • Describe the informal arrangements (including organisational culture, and the use of communities of practice, the establishment of trust) for a given organisation or organisational type that maximizes knowledge management practice within that organisation.

  • Describe the human resource practices for a given organisation or organisational type that maximizes knowledge management practices within that organisation.

  • Identify and describe the appropriate information technologies that might be employed to enable knowledge management.

  • Identify and describe the conditions for maximising creativity within organisations.

  • Critically assess the alternative means by which organisational intellectual might be valued within an organisation, and make the case both for and against the valuing of knowledge within organisations.

Replacing Course(s)
Transition
Industrial Experience 0
Assumed Knowledge Nil
Modes of Delivery Internal Mode
Teaching Methods Case Study
Lecture
Experience Based Learning
Seminar
Student Projects
Assessment Items
  • Essays / Written Assignments - A group or individual case study assignment Individual essay
  • Presentations - Class - Group or individual presentations depending on size of class
Contact Hours
  • Lecture: for 36 hour(s) per Term for Full Term
Compulsory Components None listed
Course Materials None listed
Timetable 2014 Course Timetables for GEBU6040

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