Introduction to Quality and Safety in Health Care

10 Units

Introduces the student to the concepts and applications of quality and safety in health care, covering the historical development of quality improvement and the introduction of quality improvement programs as a multidisciplinary approach in the health field. Available data sources and appropriate data collection methods for the measurement of quality and safety in various health settings are described, as well as methods of data presentation. The course also discusses the implementation of quality and safety programs at an organisational level.

Faculty Faculty of Health and Medicine
School School of Medicine and Public Health
Availability Semester 2 - 2014 (WebLearn GradSchool)
Semester 2 - 2015 (WebLearn GradSchool)

On completion of this course the student will be able to:

  1. Define quality in health care, identify customers of health care, discuss views and major philosophies of quality theorists, describe the application of quality principles in health care, define Clinical Governance.
  2. Describe a model to assess health care services, identify quality, safety and cost issues in the delivery of health care, discuss the nature of variation in processes, describe elements of the Quality Cycle.
  3. Describe the importance of data to improve quality and safety, compare the value of approaches to assess quality and safety in various health care settings and determine the impact of quality activities.
  4. Recognise the importance of defining, analysing and improving processes in health care, describe quality improvement tools and techniques commonly used in the health care setting and determine their appropriate applications.
  5. Describe the effect of organisational culture on quality improvement activities, describe the role of groups or quality teams in undertaking quality activities, explain the role of Clinical Governance in measuring and improving organisational safety and quality.

Course content includes learning modules covering:

  1. Definitions and principles of quality in health care
  2. Assessing and measuring quality
  3. Techniques and tools for measuring quality
  4. Organisational change to achieve quality improvement
Replacing Course(s) N/A
Transition N/A
Industrial Experience 0
Assumed Knowledge N/A
Modes of Delivery Distance Learning : Paper Based
Teaching Methods Email Discussion Group
Self Directed Learning
Assessment Items
  • Other: (please specify) - 1 online Assignment. 2 Written Assignments
Contact Hours
  • Email Discussion Group: for 2 hour(s) per Week for Full Term
  • Self Directed Learning: for 8 hour(s) per Week for Full Term
Compulsory Components None listed
Course Materials None listed
Timetable 2015 Course Timetables for PUBH6150

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