Collaborative Approaches in Disability Services

10 Units

Examines interpersonal communication processes which are required for collaborative/planning roles in disability services. In particular, skills will be developed in the areas of listening, interviewing, conflict resolution, and collaborative problem solving.

Faculty Faculty of Education and Arts
School School of Education

Not currently offered

Learning Outcomes

On successful completion of this course, students will be able to:

  1. Develop knowledge and understanding of aspects of the interpersonal communication processes, which are required for the collaborative/planning roles in disability service
  2. Develop listening, interviewing, conflict resolution, and collaborative problem solving skills.
  1. Introduction and Effective Communication
  2. Barriers to Effective Communication
  3. Listening and Active Listening Skills
  4. Non-Verbal Communication
  5. Person-Centred Planning
  6. Interviewing
  7. Conflict, Conflict Resolution and Collaborative Problem Solving
  8. Working Collaboratively with Non-Verbal Clients
  9. Collaborating with Professionals
  10. Collaborating with Parents and Families
Assumed Knowledge Two years of relevant professional experience and/or a relevant graduate qualification
Assessment Items
  • Online Learning Activity: Online Discussion Topics
  • Written Assignment: Essay Written Assignment

Contact Hours Not currently offered
Timetable 2018 Course Timetables for EDUC6004
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